MHIA Announces New Parts and Service Phone Number to Enhance Customer Support

MHIA Announces New Parts and Service Phone Number to Enhance Customer Support

Mitsubishi Heavy Industries America (MHIA) Corrugating Machinery Division, a leading supplier of corrugating and box-making machinery, reinforces its commitment to customer service with a new dedicated parts and service phone number, 410-834-5312, effective November 1, 2024. This new line is designed to streamline customer communication and provide faster, more efficient access to MHIA’s industry-leading service teams.

As demand for MHIA’s corrugating and box-making machinery continues to rise, the company is scaling its service capabilities to ensure seamless customer support. The new number will reduce wait times, simplify inquiries, and offer direct access to specialists who can quickly resolve technical issues, minimizing downtime for customers in this critical sector.

"Our customers are at the core of our business, and improving the way we support them is our top priority," said Hiroyuki Kikumoto, President of MHIA Corrugating Machinery Division. "With this new dedicated line, we’re making it easier for customers to reach us when they need parts or service, ensuring they can maintain peak production efficiency."

The updated service number is part of MHIA’s larger strategy to invest in customer-centric innovations, as the company expands its parts and services teams across the U.S.

For more information about MHIA and what this change means for you, visit mhiacorr.mhi.com.